FAQ

Questions, answered

Separate sizing, production time, delivery, the Fit Guarantee: everything worth knowing before your first Bielline.

Fit & sizing

How does separate sizing work?

Every Bielline dress asks for two sizes at checkout: your top size and your bottom size. We cut the dress to both. If you've ever fit a size 8 on top and a 12 below, or the reverse, this is the dress brand built for you. The details live in our How It Works page.

How do I know my measurements are right?

The Size Guide walks you through four measurements in five minutes. Still unsure? Send them to us with the dress you have in mind, and a fit note comes back within one business day.

What if it doesn't fit?

Our Fit Guarantee covers you. If we made a production error, you choose a priority remake or a full refund. If the dress matches your ordered measurements but needs adjusting, we contribute a $30 tailoring credit. Because each piece is made for one body, we can't accept change-of-mind returns. Measure once, carefully, and we'll handle the rest.

Orders & making

How long until my dress arrives?

14 to 28 days from order to doorstep: 7 to 14 days for your dress to be cut and sewn to order, then 7 to 14 days of tracked shipping. You'll have tracking from the moment it leaves the atelier.

Why does it take longer than other brands?

Because your dress doesn't exist yet when you order it. Nothing we make sits in a warehouse, and nothing is made that isn't wanted. It's the honest cost of a dress made for your body.

Who makes your dresses?

Ateliers in Vietnam with decades of dressmaking behind them, working with natural fabrics and construction details you feel rather than see. Craft is the whole point of taking 7 to 14 days.

Delivery

Do you ship to my country?

Yes, we ship worldwide, tracked door to door. US customers see US dollars, UK customers see pounds. Any import duties or taxes your country assesses on arrival are settled at delivery, per local customs rules; see Shipping & Delivery for details.

The dress itself

Is a $112–$139 dress worth it?

We think about it in wears, not price tags. A dress worn a hundred times costs less per wear than most fast fashion, and feels better on every one of them. Fabric, construction, fit: the details you feel.

How are your photos created?

Some imagery on our site is created with digital tools, always faithful to the real garments — their fabric, drape, and fit. Every dress you receive is cut and sewn to your exact measurements in our atelier.

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